Privacy policy

At KlemKa CoLAB S.L., we are committed to protecting the privacy and personal data of individuals who visit our website, contact us or use our services. This Privacy Policy explains what personal data we may process, why we process it, the legal basis for doing so, how long we retain it and the rights available to data subjects, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and other applicable data protection legislation.

1. Data Controller

Data Controller: KlemKa CoLAB S.L.
Tax Identification Number (NIF): B75873752
Registered address: Calle Mayor 55, 1st floor, 02002 Albacete, Spain
Telephone: +34 634 780 275
Email:
info@klemkacolab.com

KlemKa CoLAB S.L. is the data controller for personal data collected through this website and in connection with its services where it determines the purposes and means of the processing. In certain projects, research activities or services, KlemKa CoLAB S.L. may act as a joint controller or data processor on behalf of another organisation. Where applicable, the relevant roles and data protection arrangements will be communicated to the individuals concerned. For any questions regarding privacy or the processing of personal data, or to exercise your data protection rights, please contact info@klemkacolab.com

2. Data Protection Principles

KlemKa CoLAB S.L. processes personal data in accordance with the principles established by the GDPR:

  • Lawfulness, fairness and transparency: personal data will be processed lawfully, fairly and transparently.

  • Purpose limitation: data will be collected for specified, explicit and legitimate purposes and will not subsequently be processed in a manner incompatible with those purposes.

  • Data minimisation: only personal datathat is adequate, relevant and necessary for the intended purpose will be collected.

  • Accuracy: reasonable measures will be taken to ensure that personal data is accurate and kept up to date.

  • Storage limitation: personal data will only be retained for as long as necessary for the purposes for which it was collected and for any additional period required by law.

  • Integrity and confidentiality: appropriate measures will be implemented to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.

  • Accountability: KlemKa CoLAB S.L. will implement appropriate measures to ensure and demonstrate compliance with applicable data protection legislation.

3. Personal Data We May Process

Depending on your relationship with KlemKa CoLAB S.L., we may process the following categories of personal data:

  • Identification data, such as your name and surname.

  • Contact details, such as your email address, telephone number or postal address.

  • Professional information, such as your organisation, company, position, professional field or sector.

  • Information necessary to manage contractual, administrative and invoicing relationships.

  • Information voluntarily included in forms, emails, enquiries or other communications.

  • Information relating to participation in activities, events, training, research or projects, where applicable.

  • Technical information relating to the use of our website, as further explained in our Cookie Policy.

We do not request special categories of personal data through the website unless this is strictly necessary for a specific activity. Where such data is required, individuals will be provided with appropriate information about the processing and the safeguards that apply.

4. Purposes and Legal Bases for Processing

4.1 Enquiries and Requests for Information

Personal data provided when contacting KlemKa CoLAB S.L. may be processed to respond to enquiries, requests for information, collaboration proposals, requests for quotations or other communications.

Legal basis: consent of the data subject and, where the communication concerns the establishment of a contractual or professional relationship, taking steps at the request of the data subject prior to entering into a contract or legitimate interests, as applicable.

4.2 Provision and Management of Services

When an individual or organisation engages our services, we process the personal data necessary to manage the professional relationship, provide the agreed services, maintain necessary communications and carry out related administrative and financial management.

Legal basis: performance of a contract or taking steps prior to entering into a contract.

4.3 Administrative, Accounting and Tax Management

We may process personal data necessary to issue and manage invoices, maintain accounting records and comply with applicable tax, commercial and administrative obligations.

Legal basis: compliance with legal obligations and, where applicable, performance of a contractual relationship.

4.4 Newsletter and Informational or Marketing Communications

Where an individual voluntarily subscribes to our newsletter or expressly agrees to receive communications, we may use their personal data to provide information about KlemKa CoLAB's activities, projects, publications, events, services and other relevant updates.

Legal basis: consent of the data subject.

Consent may be withdrawn at any time by using the unsubscribe mechanism included in our communications or by contacting info@klemkacolab.com.

Where permitted by applicable legislation, certain communications to existing clients concerning similar services may be based on legitimate interests, while always respecting the individual's right to object.

4.5 Activities, Events, Training, Research and Projects

KlemKa CoLAB carries out activities related to social research, education and training, social innovation, evaluation, national and European projects, events and participatory processes. Where these activities involve the processing of personal data, participants will receive specific information about the processing where required, including its purposes, legal basis, the organisations responsible for the processing, recipients, retention periods and any other information required under applicable data protection legislation. Depending on the specific activity and KlemKa CoLAB's role, we may act as a data controller, joint controller or data processor.

4.6 Website Operation and Security

We may process certain technical information necessary to operate, maintain and secure our website, prevent fraudulent or abusive use, and address technical incidents.

Legal basis: KlemKa CoLAB S.L.'s legitimate interest in ensuring the proper functioning and security of its systems and digital services.

Where technologies requiring consent are used, such as certain analytical, advertising or third-party cookies, these will only be activated in accordance with the preferences expressed by the user. Further information is available in our Cookie Policy.

5. Recipients and Service Providers

As a general rule, KlemKa CoLAB S.L. will not disclose personal data to third parties unless this is necessary for the purposes described in this Privacy Policy, required by law or authorised by the data subject. In carrying out our activities, we may use service providers that have access to certain personal data, including providers of:

  • website hosting and maintenance;

  • email and productivity tools;

  • cloud storage and services;

  • administrative, accounting and tax services;

  • communication, videoconferencing and project management platforms;

  • CRM systems, forms, newsletters and digital communication tools;

  • IT support and cybersecurity services.

Where these providers act as data processors, KlemKa CoLAB S.L. will put in place the appropriate safeguards and data processing arrangements required under Article 28 GDPR. Personal data may also be disclosed to public authorities, government bodies, courts, tribunals or other competent authorities where required by law. In the context of projects, consortia or activities carried out jointly with other organisations, personal data may be shared between participating organisations where necessary. In such cases, the respective roles and responsibilities of the organisations involved will be determined and individuals will be informed where required.

6. International Data Transfers

Some of our technology and service providers may operate from countries outside the European Economic Area (EEA) or use international infrastructure. Where this involves an international transfer of personal data, KlemKa CoLAB S.L. will ensure that the transfer complies with Articles 44 and following of the GDPR and relies, as applicable, on European Commission adequacy decisions, Standard Contractual Clauses or other mechanisms and safeguards recognised under applicable data protection legislation. Where required, additional information concerning relevant international transfers and the safeguards used will be made available to data subjects.

7. Data Retention

Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected. Afterwards, data may be retained, with access restricted where appropriate, for the periods necessary to comply with applicable legal, tax, accounting, contractual or administrative obligations and to address potential legal claims.

Personal data processed on the basis of consent will generally be retained until the data subject withdraws their consent, without prejudice to information that must be retained to demonstrate compliance with legal obligations. When personal data is no longer required and applicable retention periods have expired, it will be securely deleted or anonymised, as appropriate.

8. Data Subject Rights

Individuals whose personal data is processed by KlemKa CoLAB S.L. may exercise the following rights, where applicable:

  • Access: to obtain confirmation as to whether we process your personal data and obtain access to that data.

  • Rectification: to request the correction of inaccurate or incomplete personal data.

  • Erasure: to request the deletion of personal data where the conditions established by law are met.

  • Restriction of processing: to request that the processing of personal data be restricted in the circumstances provided for by the GDPR.

  • Objection: to object to processing based on certain legal grounds, including legitimate interests.

  • Data portability: to receive personal data you have provided in a structured, commonly used and machine-readable format and, where technically feasible, request its transmission to another controller.

  • Withdrawal of consent: to withdraw consent at any time where processing is based on consent. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.

  • Rights relating to automated decision-making: not to be subject, in the circumstances established by Article 22 GDPR, to a decision based solely on automated processing that produces legal effects or similarly significantly affects you.

To exercise these rights, you may contact:

KlemKa CoLAB S.L.
Calle Mayor 55, 1st floor
02002 Albacete, Spain
Email:
info@klemkacolab.com

Your request should provide sufficient information to identify you and specify the right you wish to exercise. Additional information to verify your identity will only be requested where there are reasonable doubts concerning the identity of the person making the request. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if you believe that the processing of your personal data infringes applicable data protection legislation.

9. Data Security

KlemKa CoLAB S.L. will implement appropriate technical and organisational measures, taking into account the nature, scope, context and purposes of the processing, as well as the risks to the rights and freedoms of individuals. These measures are intended to ensure a level of security appropriate to the risk and may include, where appropriate, access controls, authentication mechanisms, protection of communications and systems, backup procedures, incident management and internal data protection procedures. Security measures will be reviewed and updated where necessary, taking into account identified risks and technological developments.

10. Automated Decision-Making and Profiling

As a general rule, KlemKa CoLAB S.L. does not make decisions based solely on automated processing of personal data that produce legal effects concerning individuals or similarly significantly affect them. Should such processing be carried out in the future, affected individuals will be informed in advance in accordance with the requirements of the GDPR, including meaningful information about the logic involved, the significance and envisaged consequences of the processing, and the applicable rights.

11. Personal Data Relating to Third Parties

Where an individual provides KlemKa CoLAB S.L. with personal data relating to another person, they should ensure that they are authorised or otherwise legally entitled to provide that information and that its disclosure complies with applicable data protection legislation.

12. Children and Young People

The general services offered through this website are not specifically directed at children. Where KlemKa CoLAB S.L. carries out projects, educational activities, research or other initiatives involving children or young people, specific data protection procedures and safeguards will be established. Appropriate privacy information will be provided to participants and, where legally required, to their parents, guardians or legal representatives.

13. Changes to this Privacy Policy

KlemKa CoLAB S.L. may update this Privacy Policy to reflect changes in applicable legislation, guidance issued by data protection authorities, changes to our services or changes in the way personal data is processed. Where changes are significant, appropriate measures will be taken to inform affected individuals.

Last updated: 20 August 2026